top of page

Safeguarding

Safeguarding funds


When funds are posted to your account, e-money is issued in exchange for these funds, by an
Electronic Money Institution who we work with, called Currencycloud. In line with regulatory
requirements, Currencycloud safeguards your funds. This means that the money behind the balance
you see in your account is held at a reputable bank and, most importantly, is protected for you in the
unlikely event of Currencycloud’s, or our insolvency. Currencycloud stops safeguarding your funds
when the money has been paid out of your account to your beneficiary’s account.

​

​

For clients based in the United Kingdom and rest of the world, payment services for Complete Currency are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).For clients based in the European Economic Area, payment services for Complete Currency are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

 

Disclaimer: All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk

Currency Cloud Terms and Conditions - Safeguarding policy 

​

© 2017 | Complete Currency - Complaints PolicyPrivacy Policy - Terms and Conditions.

bottom of page